WibuKey FAQs and Troubleshooting

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The link below contains answers to frequently asked questions.

WibuKey FAQs (Internet access is required)

Support

A competent support team assists Wibu-Systems customers and end users with using WibuKey. We are available in Germany (local Baden-Wuerttemberg non-holiday) workdays (Monday through Friday) from 8 a.m. to 5 p.m.. End users can reach Wibu-Systems support at +49-721-93172-15. Customers can reach us at +49-721-93172-14. Or  send email to support@wibu.com.

Wibu Systems USA support is available Monday through Friday from 8 a.m. to 5 p.m. PST by phone at 800-6-GO-WIBU (425-775-6900) or by e-mail (support@wibu.us). In China contact our Shanghai office per phone +86 (0) 21-55661790 or by e-mail (info@wibu.com.cn).